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Wednesday, October 20, 2021

Due to ongoing driver shortage of two of our drivers due to injury and health issues we will be modifying the Thursday route. Residents of Governors Village, Governors Park, Governors Forest, Governors Lake, Whipporwill Lane and Old Farrington Rd will now have the trash/recycle collected on Friday until further notice.

Flyers will be placed out on Friday, October 22, 2021 to those who will now be collected on Fridays until further notice. We are sorry for the short notice but we had thought one driver would be able to return more quickly than what is now expected.

These items should be at the curb by 7:00 am for collection.

All other Thursday customers will continue to be collected on Thursday.

Thank you in advance for your continued patience and understanding as our drivers continue to heal and return to their driving duties. 

Check back frequently for updates as to when the route will resume for all Thursday customer to be collected on Thursday.

Thursday, October 14th, 2021
Due to circumstances beyond our control, related to driver shortage there will be a change on the Thursday, October 14th, 2021 schedule.

We have one driver injured due to a recent accident, one in the hospital and the last driver scheduled to be out of town before knowing one of the drivers would be hospitalized. This leaves one person to collect the route which will be collected on two different days this week.

With the nature of the job we cant just put a licensed CDL driver in the truck to collect, they need to be trained to know the stops are and how to operate the trucks and to be able to unload at the recycle center and trash facility. This leaves us in a bind that we have never experienced and we are using the back up driver that we have to drive. The trash and recycle will be collected this week just on separate days.

Updated Schedule:
Thursday, October 14th, 2021 the trash will be collected for the Thursday route.
Friday, October 15th, 2021 the recycle will be collected for the Thursday route.

All items should be at the curb by 6:30 am and left out until the one truck collecting is able to pick up the trash on Thursday and the recycle on Friday.

We apologize for this inconvenience. Thank you in advance for your understanding and patience as we get the Thursday route collected on different collection days this week.

In the event of weather related delays, updates will be posted upon driver assessment of road conditions. Check back frequently for the most up to date changes.

Rescheduling of the routes will be posted as soon as it is available.

There are many factors which determine our schedule such as whether the landfill and recycle center are open for the trucks to be able to unload to the roadway conditions between where we are located to the roads in the communities.

We advise all customers to place their items out on their scheduled day by 7:00 am and we will collect it as soon as safely possible. If your items are not collected on your normal day of service they should be left out until we have been able to collect the routes. By everyone having their items available on their collection day and left out it gives us the opportunity to collect from more than one route in a day if necessary.

Keep in mind that the trash and recycle truck have different arrival times. There may be times that one truck can't collect on your road/street and by the time the second truck gets to your area the roads may have had enough melting for that other truck to collect safely. Roads/streets will be collected at the drivers discretion.

We will always do our best to collect in a timely manner.

At the drivers discretion they will collect from roads that are safely passable at the time of their arrival. There are two different trucks collecting the trash and recycle. One truck may be able to collect however the other truck may not be able to at the time of their arrival.

Thank you in advance for your patience and cooperation.