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1. How do I sign up for new service?

Email or contact us by phone at (919) 542-5398 Monday-Friday 8:00-5:00 pm.


2. What time does my trash/recycle need to be out for collection?

Trash and/or recycle should be out at the curb or alley by 7:00 am or the night before on your collection day.


3. Do you take yard debris?

Yard debris is not allowed in the household trash or recycle. Cans with these items in them will not be collected until the yard debris has been removed.

A yard debris service is offered in select areas. Currently this is being offered in The Preserve, Governors Village, Governors Park, Governors Lake, and Governors Forest. If you are located in one of these areas and would like further information please call (919) 542-5398.

For the other areas where the yard debris service is not offered, individuals may take their yard debris to the local landfill located at 28 County Services Rd. Pittsboro (919) 542-5516. Residents should call for the rates for the disposal of these items.

Yard debris is collected once a month, on the last Thursday of each month. The following are the exceptions for the yard debris collection due to holidays.

4. Do you accept appliances?

Most items such as appliances, mattresses, furniture, grills, wooden crates/pallets and large bulky items require prior notice and special pick up fees may apply according to items to be removed. Call for more information or to set up removal service date.

Any special pick up that has been scheduled by the customer who does not cancel the pick up in advance will be charged $35.00.

Yard debris, compact fluorescent light bulbs, tvs, computers, oil, paint, pesticides, tires, construction debris (sheet rock, doors, windows, bags of concrete, lumber, steel, iron, shingles), hazardous items and propane tanks are NOT collected with household trash. Individuals may take these items to the local recycle collection center or landfill. Call to confirm what is taken at these collection sites and for hours of operation.

Cole Park Plaza 11632 US 15-501 (919) 932-2834

Pittsboro 180 County Garage Rd (919) 545-0640

Siler City East 135 Silk Hope Rd (919) 663-5990

Marthas Chapel 24 Gardner Rd (919) 387-5843

We cannot take whole or partial animal remains in the trash or recycle collection.

5. When is my bill due?

All services are billed quarterly in advance. We ask for payments to be made at the beginning of each quarter. Bills are placed out at your home where service is received. Payment should be mailed to 25 Baron Court Pittsboro, NC 27312. We currently do not have online bill pay. Online bill pay through an individual's bank is accepted.

6. If I have extra recycle that does not fit into the recycle bin what can I do?

Additional recycle items may be placed out in CLEAR trash bags. Black, colored or opaque bags cannot be used for additional recycle items.

7. What cannot be put out with recycle for collection?

Styrofoam, plastic bags, bubble wrap, air conditioning filters, light bulbs, used tissue products, clay pots, ceramics, motor or cooking oils, oil filters, shoes, clothing, construction debris and yard debris, including concrete,dirt and gravel, are not accepted.

We cannot take whole or partial animal remains in the trash or recycle collection.

8. Do you have dumpsters available?

We do not have rolls off or dumpsters. We collect private residential households.